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By Joseph Michelli
McGraw-Hill
Hardcover (224 pages)
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Click Here | - ISBN13: 9780071548335
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description:
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: - Understanding the ever-evolving needs of customers
- Empowering employees by treating them with the utmost respect
- Anticipating customers' unexpressed needs and concerns
- Developing and conducting an unsurpassed training regimen
Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. |
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By Mike Krzyzewski
Business Plus
Hardcover (256 pages)
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Click Here | - ISBN13: 9780446544078
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Says Coach K: "In all forms of leadership, whether you are a coach, a CEO, or a parent, there are four words that, when said, can bring out the best in your team, your employees, and your family...I BELIEVE IN YOU.
These four words can mean the difference between a fear of failure and the courage to try."
In his previous bestselling books, Coach K has guided readers to success the way he has guided his teams at Duke University - - with the power of his inspirational words and phenomenal leadership skills.
But that was with college kids.....Now, Coach K has stepped up to take on an entirely new challenge - by volunteering to coach the US Olympic Basketball team. Comprised of some of the biggest NBA stars, Coach K had to work with huge egos and personalrivalries in order to create an American team that could win against the best competition in the world and restore Team USA to the gold standard of basketball.
This is more than a celebratory book - it's Coach K's first-hand account of how he dealt with such stars as Lebron James, Kobe Bryant, Carmelo Anthony and all the rest to buy into his "total team" play. Half a book on basketball, half a book on management techniques, THE GOLD STANDARD captures Coach K's personal style and approach to getting different (and sometimes difficult) people to work hard and succeed in reaching a common goal. |
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By Dr. Brett Ferdinand M.D.
MCAT-prep.com
Hardcover (952 pages)
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The 16th Edition of The Gold Standard is THE complete and fully updated review for the new Medical College Admissions Computer Based Test (MCAT CBT). The 16th Edition of The Gold Standard continues to be one of the best selling manuals, standing as the flagship for the industry. The Gold Standard includes a comprehensive and easy to understand review of the MCAT, 3 pull-out full-length practice exams with explanations, also available as MCAT CBTs online for free, and hundreds of pages in full color!
NEW features include three dimensional color diagrams, MCAT objectives at the beginning of chapters, equation lists, free online chapter review questions with explanations, and an organic chemistry mechanisms summary.
BONUS No.1: Students also get The 3 Gold Standard exams as MCAT CBTs - free and online. BONUS No.2: Free online access to ten hours of teaching videos!
The 16th Edition of The Gold Standard covers all key aspects of medical school admissions. All science sections are covered in detail. Proven verbal and writing strategies are designed to aid the student to competently prepare for the MCAT verbal reasoning section. The "Five Minute, Five Step" approach to the writing sample, tried and tested by students throughout the world is elucidated. Conversion tables for your MCAT scores are included.
The Gold Standard will teach you how to improve your grades, how to prepare for the medical school interview, strategies for autobiographical materials and letters of references, and much more. Over 100 diagrams and illustrations take the MCAT learning experience to a new level! |
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By Mark Skousen
Foundation for Economic Education
Paperback (168 pages)
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In the midst of continued monetary turmoil and the search for an ideal monetary system, the debate over gold and its role in the global economy rages. Professor Mark Skousen, financial economist, university professor, and author, offers a full discussion over the pro's and con's of returning to the international gold standard in this third edition of his classic work on gold. How would a pure gold standard work? What are the benefits and costs of returning to gold? What do the great economists (Adam Smith, John Maynard Keynes, Paul Samuelson, Ludwig von Mises, Milton Friedman, Murray Rothbard) say about the gold standard? From the 1988 second edition: "There is an increasing uneasiness about the international fiat 'dollar' standard and its apparent inability to provide stability in the foreign exchange markets, even in times of low inflation. Without some kind of independent monetary yardstick, the world's currencies seem to be at sea without a rudder." From the 1996 third edition: "Gold isn't just another commodity. Gold is money. Some day an international monetary crisis may rudely awaken us to this reality." |
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By Thomas Michael
Krause Publications
Hardcover (1440 pages)
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This new edition of the ultimate gold coins book gives you facts, photos and prices you can use to make solid investments and accurate assessment of coins. In today’s volatile gold coins market there’s a lot of opportunities to take advantage of, and equally as many chances where you can be taken advantage of. Make your mark in the market with this gold guide.
With four centuries of gold, platinum and palladium coins this book is:
An essential reference for the collector of world gold coins
A premium source for the gold coin investor
With values for more than four hundred years of gold coins
All the types, all their dates of issue, full weights and measures, with valuations true to today’s record high gold market – this is a catalog you cannot afford to be without. |
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By Walter Michaels
University of California Press
Paperback (257 pages)
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The Gold Standard and the Logic of Naturalism discusses ways of creating value in turn-of-the-century American capitalism. Focusing on such topics as the alienation of property, the invention of masochism, and the battle over free silver, it examines the participation of cultural forms in these phenomena. It imagines a literary history that must at the same time be social, economic, and legal; and it imagines a literature that, to be understood at all, must be understood both as a producer and a product of market capitalism. |
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By Barry Eichengreen
Oxford University Press, USA
Released: 1992-01-01
Paperback (480 pages)
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Golden Fetters offers a reassessment of the international monetary problems that led to the global economic crisis of the 1930s. It explores the connections between the gold standard--the framework regulating international monetary affairs until 1931--and the Great Depression that broke out in 1929. Eichengreen shows how economic policies, in conjunction with the imbalances created by World War I, gave rise to the global crisis of the 1930s. He demonstrates that the gold standard fundamentally constrained the economic policies that were pursued and that it was largely responsible for creating the unstable economic environment on which those policies acted. The book also provides a valuable perspective on the economic policies of the post-World War II period and their consequences. |
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By Lisa J. Lickel
Barbour Publishing, Inc
Mass Market Paperback (256 pages)
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JUST HOW HIGH A PRICE DOES EARTHLY TREASURE COMMAND? School teacher Judy Winters sets out to solve the mystery surrounding her only living relative’s murder back on the farm where Aunt Louise grew up. She encounters Hart Wingate, a young man renting the adjoining farm who had helped Aunt Louise with farm chores. When Judy learns that her boyfriend, Graham, has been secretly visiting Louise, Judy takes the opportunity to move away from him for the summer and think over the situation. Judy loves her teaching job, but is intrigued by her heritage in the farmstead and particularly the old house. She stays on the farm and renovates the house, but whether to sell or stay, she has yet to decide. Midnight visitors, a job offer, and new friends, along with one special old one—Carranza, the opinionated cat—all figure into Judy’s dilemma. Meanwhile, Judy learns that a former friend of Louise’s father, Bryce, lost a treasure of gold somewhere on the farm. As Judy and Hart look for clues to the cause of Louise’s death and Bryce’s missing treasure they develop a close friendship. Judy decides to break off her relationship with Graham, who doesn’t take the news very well. As Judy explores the house, she finds and follows clues in Louise’s mother’s diary to unearth the buried treasure. But was it the treasure that might have been behind Louise’s murder? |
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By Stefan Timmermans
Temple University Press
Paperback (272 pages)
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Few things make people react more strongly to the changes going on in health care than the word standardization. Critics shudder at the mindless sameness of standards, while supporters dream of a world in which standardized "best practices" open up a world of efficient health care delivery. The Gold Standard takes up this debate to investigate the real meaning of standardization and how it affects patients, doctors, and the institution of medicine. Showing that standards are not about less or more skills, or more or less uniformity, but rather about a redefinition of autonomy, patients, and relationships, Timmermans and Berg show instead that they are about creating new worlds of medical treatment. Cutting through the hype and fears, the authors show where the true powers of standardization lie. The Gold Standard will become a classic for students of medicine and health care policy, and will be a welcome book for anyone concerned with the future of our system of care. |
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By Michael D. Bordo
Cambridge University Press
Paperback (540 pages)
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This book contains a collection of Michael D. Bordo's essays written singly and with colleagues on the classical gold standard and related regimes based directly or indirectly on gold convertibility. The gold standard (and its variants) was the basis for both international and domestic monetary arrangements from the third quarter of the nineteenth century until 1971 when President Nixon closed the US gold window, effectively ending the Bretton Woods International Monetary System. Although the gold standard and its variants are now history, it still has great appeal for policymakers and scholars. |
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